Good, old-fashioned customer service comes in the form of quickly acknowledging the customer’s email or request, addressing the customer by his or her name, focusing on solving the customer’s problem and generally making the customer feel like you care. 

We all get busy and when we get busy, providing good customer service can fall by the wayside. This is where the use of email templates can solve a load of challenges.

Here is what you will learn in this guide:

• Why customer service is Important
• The benefits of using customer service templates
• 7  email templates for improved customer service
• Quick tips on how to answer customer service emails
• How customer service leads to brand loyalty

This guide is the perfect step to help get you started on the road to customer service success.